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JOB TITLE AND SUMMARY:
Tasting Room Associate will provide service to winery customers by taking orders, facilitating tastings and ensuring that they have a pleasant experience.

ESSENTIAL FUNCTIONS:
• Greet winery customers
• Describe wines available for purchase and the history of Trivedi Wine
• Conduct wine tastings
• Handle routine sales transactions, including operating the iPad sales system and register and accounting for daily sales
• Assist with display and stocking of retail items and wines
• Assist in maintaining cleanliness of all facilities
• Assist with scheduled events
• Represent the winery at outside functions as needed
• Occasionally work in the winery assisting the winemaker
• Assist with maintenance of the grounds as needed
• Perform other duties as assigned by Manager/Owner
• Must be available to work weekends and some holidays
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

REQUIRED SKILLS:
• Excellent verbal communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Ability to operate the iPad sales system
• Excellent customer service skills
• Ability to understand and follow written and verbal instructions

QUALIFICATIONS:
• Previous restaurant work and/or bartending experience a plus
• Wine knowledge is beneficial but not required
• Must be at least 21 years of age or older (to serve alcoholic beverages)
• Professional appearance and demeanor
• Commitment to excellence and high standards
• Versatility, flexibility, and a willingness to work in an evolving environment with enthusiasm
• Must not be convicted of a felony

PHYSICAL REQUIREMENTS:
• Must be able to bend, squat, climb, push, stoop and crouch repeatedly
• Must be able to stand and walk for extended periods
• Must be able to lift up to 50 lbs on a regular basis
• Coordinate multiple tasks simultaneously

OTHER DUTIES:
• Follow current COVID-19 precautions:
• Wear a mask at all times while at the winery, in the tasting facility and while serving customers
• Practice frequent hand washing
• Enforce physical distancing among guests
• Sanitize the bar area frequently and sanitize tables after every customer turnover
• Follow the COVID-19 policy for Trivedi Wine

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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